WordMaxed Support & Data Deletion

Help for WordMaxed on Android and iOS, including local games, Daily Challenge, leaderboards, and online multiplayer.

Request data deletion

For game help, email biz@flexibendi.net. For privacy or data requests, email biz@flexibendi.net.

Request deletion of WordMaxed data

You can ask FLEXIBENDI LLC to review and delete data associated with your WordMaxed use. Start by email; you do not need to reinstall the app or create an account to submit a request.

  1. Email biz@flexibendi.net with the subject WordMaxed data deletion request.
  2. Say whether you want all identifiable WordMaxed data reviewed or particular data, such as a leaderboard entry, online-match participation, or notification registration.
  3. Include what you know: Android or iOS, the display name you used, approximate dates of play, and the relevant leaderboard/challenge or match code or details, sent privately. These details help locate records but may not uniquely identify you. If you no longer have access to the app, say so; you can still begin the request.

Do not send passwords, authentication or resume tokens, push tokens, complete save files, payment details, or government identification. Do not post your request or private game details publicly. We may need to arrange additional verification before changing records belonging to a player.

What the request covers

The review can cover identifiable leaderboard submissions, online player and match records, stored game snapshots, notification registrations, in-app feedback, and support correspondence held by Flexibendi, together with relevant data handled by providers on our behalf. Data held by Unity, TikTok, Google, or Apple may require a provider-specific process.

What happens next

Sending an email starts a request; it does not instantly erase data. We will identify the relevant records, explain any verification or provider steps, and describe what can be deleted or de-identified and any retention that applies. A name alone may be insufficient to distinguish your records from another player’s. There is no single automatic deletion period for all game, backup, and provider records; see the retention and deletion policy.

Removing a game from “My Games” is not full data deletion. It removes that game from your local list. Leaving a match, turning off notifications, clearing local app storage, or uninstalling also does not erase all online match, leaderboard, analytics, or advertising-provider data.

Local saves and online games

Local game saves and settings are stored on your installation. They do not automatically sync across devices through WordMaxed. Online matches store server-side state for turn synchronization and reconnection; this is separate from backing up every local game.

If a save or online game is missing, keep the current installation and contact support before clearing app storage or reinstalling. Those actions can remove local saves and the identifiers needed to resume a game. Tell us the approximate time, game mode, and what happened; do not send a complete save file or secret tokens.

Connection and notification help

Daily Challenge, online leaderboards, and online multiplayer require a working network connection. If a request fails, retry later or switch between Wi-Fi and cellular data. Avoid repeated rapid submissions.

For online-game alerts, check both WordMaxed’s notification preference and your device’s notification permission. Push delivery is not guaranteed or always immediate; open the game to refresh the latest match state.

Report a bug

Email biz@flexibendi.net with:

If the app version is not available, write “unknown.” For performance issues, try restarting the app or device and checking for an app update. Do not clear app data as a first troubleshooting step.

Privacy

Read the WordMaxed Privacy Policy for data categories, purposes, providers, choices, and retention. This support page is also WordMaxed’s external data-deletion request resource.

Updated October 13, 2026